2019 - Heute
MEWA Textil-Service AG & Co. Management OHG
Lead Customer Experience and Product Owner
Digital Transformation

Verantwortlichkeiten
Nutzerzentrierte kreative Designkonzepte für digitale Lösungen und Dienste / User Experience Design und Strategie / Konzeption und Entwicklung digitaler Produkte und Dienstleistungen / Digitales Produktmanagement / Digitale End-to-End-Prozesse / Design Thinking Methodik / Stakeholder- und Key-User-Management / Technische Leitung von UX/UI-Teams / Koordination von Entwicklungsteams / Zusammenarbeit mit funktionsübergreifenden Teams

Projekte
Digitale Lösungen für Vertrieb und Kundenservice
Digitale Lösungen und Dienstleistungen für MEWA Kunden

Aufgaben
Anforderungserhebung für das Design digitaler Lösungen / Konzepte, Validierung und Entwicklung nutzerzentrierter digitaler Produkte und Dienstleistungen / User Experience-Strategie einschließlich Nutzerführung und Interaktionsdesign / User Stories, User Journeys, User Flows, Wireframes, Prototypen, Mockups, ... / Nutzerforschung und Usability-Studien für digitale End-to-End-Prozesse / Zusammenarbeit mit der Geschäftsleitung zur Identifizierung von Schlüsselfunktionen mit potenziellem Nutzen / Regelmäßige Zusammenarbeit und Abstimmung mit funktionsübergreifenden Bereichen / Überwachung der Produktleistung zur Gewährleistung kontinuierlicher Verbesserungen / Verwaltung von Produkt-Roadmaps und Backlogs / Teilnahme an Marktforschung.

2016 - 2019
OPENTEXT GmbH
Consultant Professional Services / User Experience
Professional Services

Verantwortlichkeiten
Kreative Konzeption / User Experience Design und Usability Konzepte / Dashboard Interface Design / Responsive Mobile Web Application Konzepte / Prototyping / Erweitertes ECM / OPENTEXT Content Suite / OPENTEXT Content Management System / OPENTEXT System Migration / OPENTEXT Analytics / CMS Web Application Development

Customer - DEUTSCHE BUNDESBANK
Project - Mobility

Customer - R+V
Project - System migration

Customer - BEIERSDORF
Project - OPENTEXT Object viewer

Customer - BOSCH
Project - System archive

Customer - NESTLÉ
Project - Analytics dashboard

2016
MRM McCANN Worldwide
UX Designer

Tasks
User Experience Design / Gestaltung der Benutzeroberfläche / Responsive Design / Styleguides / Prototyping / Ikonographie

Customer - OPEL / VAUXHALL
Project - OPEL website relaunch / VAUXHALL Customer Portal

Customer - COMMERZBANK
Project - Website relaunch

Customer - ZURICH
Project - Website relaunch

2015
Hartmann Verpackung GmbH
Senior Communication Designer / User Experience
IGDS

Responsibilities
Conception, development, design, realisation and administration of packaging designs / User experience principles and technology integration / Online / offline media solutions and sales strategies for national and international customers / Customer Workshops / Digital Platform development for customers / Conception, development, design, realisation and administration of packaging designs

2008 - 2015
Auktion & Markt AG
Senior Digital and Web Designer / Project Coordination / Art Direction / Graphic Design
Project & Innovation / Marketing & Communication

Responsibilities and tasks
User experience Concepts and Design / Mobile Application Concept and Design / Responsive Web Application Concept and Design / User Interface Development
Online Style Guides / Team Coordination / Customer Workshops / Usability test

Projects

Auction portal for vehicle trade as B2B business, in cooperation with AUDI, BMW, MERCEDES-BENZ, MINI, VW CMS System Development / Corporate Identity Integration / Style Guides / Online Auction Concept / Layouts / Online Auction Platform integration / Automotive Marketplace Concept

Autobid.de new native application (IOS/Android) Conceptualization / Development / Realization / Prototyping / User Flow / Information architecture

AUKTION & MARKT AG Website Releunch New responsive website Conceptualization / Web-Development / Project Delivery Management / Programming with BOOTSTRAP and Wordpress

Autobid.de responsive Website Relaunch Responsive website concept and design / user interface development / information architecture / user flow optimisation / visual design / iconography / Partner Platform Design and Development / Project Coordination / Marketing Campaign Planning / Rebranding / Board Presentations

Web Portal Projects for Autobid.de and Partners Autobid.de new Corporate Identity Development
Autobid.de new responsive Website Design
Online Style Guides creation and management
Native and Web Applications Design
Newsletter Design and Programming
Web Banners Concept
development and visual design for B2B-business online auction portals in cooperation with AUDI, BMW, ALPHABET, MINI, VW, JAGUAR, DAIMLER, VOLVO

Development and visual design of B2B-business online auction portals for Autobid. de licensed partners from Spain and Greece.
Animated online Flash/GIF banners and presentations
Various offline and online projects

2008
Helicopter Group
Internship as Graphic and Web Designer

2008
Triplemind GmbH
Internship as Graphic and Web Designer

Analytisches Denken und Problemlösung / Vorantreiben der Designvision / Umsetzung von UX in Geschäftswert / Kommunikation von Ideen und Erkenntnissen / Motivierender Teamplayer / Technische Leitung von Kreativteams / Koordination von Entwicklungsteams / Wissensaustausch / Präsentationen

User Experience Leadership / User Experience Design und Entwicklung / User Experience Strategie / User Experience Management / User Journey Mapping / User Interface Design und Entwicklung / Art Direction / Digitales Design / E-Commerce User Experience und Design / Digitale Konzeption / Digitale Transformation

AWS Cloud und Dienstleistungen / Prozessanalyse / End-to-End-Prozessdefinition / Workflows / Content Management / Systemanwendung Entwicklung / Mobile Anwendungen / Wireframes / Prototyping / Grafikdesign / Digitales Design / Responsive Web Design / Responsive Mailing / Visuelles Design / Screen Design / Ikonographie / Professional Dienstleistungen / Salesforce / Digitale Beratung / IT-Beratung / OPENTEXT Content Server / Software-Suiten und Werkzeuge / Informationsarchitektur / Change-Management-Prinzipien / Gestaltung und Entwicklung von Dashboards / Requirements Engineering / Digitale Projektkoordination und Verwaltung / HTML5 und CSS

INVISION / WEBFLOW / UXPIN / SKETCH / XD / FIGMA / BALSAMIQ / AXURE RP / PRINCE 2 / SCRUM / PROJECTPLACE / JIRA / CONFLUENCE / PRODUCTPLAN / OFFICE 365

User Experience Design / User Experience Strategie / Digitale Produkt- & Dienstleistungsentwicklung / Product Owner / Digitales Produktmanagement / Digitale Customer Experience

CRM / Enterprise Content Management / Analytics
OPENTEXT Content Suite 10.5 / OPENTEXT Content Suite 16 / Extended ECM / OPENTEXT Analytics Suite / SAP CRM

CRM / Enterprise Content Management / Analytics
OPENTEXT Content Suite 10.5 / OPENTEXT Content Suite 16 / Extended ECM / OPENTEXT Analytics Suite / SAP CRM

User Experience Design / Benutzeroberfläche Gestaltung / Design Thinking
Benutzerzentriertes Design / UX-UI Entwicklung / Usability-Konzepte / UX-UI-Analyse / Interaktionsdesign / Personas / Benutzer Forschung / Customer Journey / Usability Test

Web- und Digitalgestaltung
Website Konzept und Entwicklung / Screen Gestaltung / Responsive Design / Mobile Anwendungsdesign / Widgets / Ikonographie / Online-Stylisten / Bootstrap

HTML5 / CSS3 / JavaScript / Jquerry / Mobile Jquerry / CMS
WordPress / Joomla / TYPO3 / Online store / Woo Commerce / Shopify / Prestashop / Magento

Branding
Grafik-Design / Corporate Identity / Logo-Kreation / Illustrationen / Storyboard / Bildbearbeitung

Adobe suite CS5/CS6/CC / Photoshop / Illustrator / Dreamweaver / Flash / Fireworks / Indesign

2021
Product Manager Nanodegree / Digital Product Management / Time Management and Productivity / Innovation in a Digital World
UDACITY / COURSERA

2019
Product Owner
AGILE HEROES

2018
Introduction to SAP Fiori UX
Creating Business Value with User Experience
OPENSAP

Principles of Design Thinking
The complete JavaScript Course
UDEMY

2016
Management for a Competitive Edge OPEN2STUDY

UX design Techniques: Analyzing User Data / Ideation
Persuasive UX: The Power of Self-Image
User Experience for Web Design
LINDA.COM

2015
User Experience for the Web
Open2study

Foundations of UX: Accessibility / Multi Device Design / Logic and Content
LINDA.COM

Certified Professional Requirements Engineer Requirements Engineering System Foundation Level

SCRUM General knowledge / Product Owner / SCRUM Master / Backlog

2014
Persuasive UX: Creating Credibility Collaborative Design: Process and Efficiency Mobile Web Design & Development Fundamentals
LINDA.COM

2012 - 2013
Prince 2 Practitioner Project Management System
Practitioner Seminar
Prince 2 Foundation / UML
UML Requirements Engineering Seminar
Project Management System - Foundation Level Certification
Project Management System - Foundation Seminar

2008
German Language Certificate A2/B1 Level
VHS Dreieich

2003 - 2006
Combined certificate in graphic + digital design
sessions.edu, Online school of design, New York, USA

Deutsch: Gut
Englisch: Fließend

Französisch: Muttersprache
Spanisch: Anfänger